Pharmacy Training Portal KnowYou+ internal guidance for approved pharmacy teams
Internal training module · Female Hormone
Pharmacy Training

Female
Hormone

Pharmacy training for the Female Hormone Test
Help your pharmacy team understand what the six key hormones measure, which customer conversations this test may suit, how to explain hormone testing clearly and sensitively, when another KnowYou+ test may be more appropriate, and when testing should not delay medical assessment.
6 Biomarkers
Hormone health
Pharmacy guidance
Training video available
Inside this module

What this training covers

  • What the six hormone biomarkers measure
  • Which customer conversations this test may suit
  • Useful questions for pharmacy teams to ask
  • How cycle stage and hormone treatments can affect interpretation
  • When another KnowYou+ test may be more appropriate
  • When testing should not delay medical assessment
Designed as a quick-reference training page for approved pharmacy partners.

About this test

The KnowYou+ Female Hormone Test measures 6 key hormones: FSH, LH, prolactin, testosterone, oestradiol and progesterone.

Together, these measurements provide a broader view of hormone balance and reproductive health.

The test may be relevant for customers who have noticed changes in their periods, mood, energy levels or overall wellbeing and want laboratory measurements that may help inform a discussion with a healthcare professional.

Hormone levels can vary according to factors such as menstrual-cycle stage, age, pregnancy and hormone medication. Results should therefore be considered in context.

The results provide measurements and health insight; they do not constitute a diagnosis.

Female Hormone training video
KnowYou+ pharmacy training — Female Hormone Test

What do the six hormones measure?

FSH

Follicle-stimulating hormone is involved in ovarian function, follicle development and regulation of the menstrual cycle.

LH

Luteinising hormone is involved in ovulation and the regulation of reproductive hormone activity.

Prolactin

Prolactin is involved in breast function and reproduction. Levels can vary for several reasons and should be interpreted alongside symptoms and other information.

Testosterone

Testosterone is an androgen hormone present in women as well as men and contributes to normal reproductive and wider physiological function.

Oestradiol

Oestradiol is a major form of oestrogen and plays an important role in menstrual-cycle regulation and reproductive health.

Progesterone

Progesterone is involved in the menstrual cycle and rises after ovulation during the second half of the cycle.

Who might this test be suitable for?

Changes in periods

A customer has noticed changes in cycle regularity, frequency or pattern and wants more information about their hormone profile.

Hormone-related concerns

They are experiencing changes in mood, wellbeing or other symptoms and want a broader view of several key hormones.

Reproductive health insight

They want laboratory measurements of several hormones involved in reproductive and menstrual-cycle function.

Previous hormone result

They have previously had a hormone measurement outside the expected range and want a current laboratory assessment.

4 useful questions to ask

Are your periods regular, irregular, absent or noticeably different from usual?
Are you currently taking hormonal contraception, HRT, fertility medication or another hormone treatment?
Is there any possibility that you may currently be pregnant?
Is your main concern cycle changes, menopause-type symptoms, reproductive health, mood or wellbeing changes, or something else?

These questions help establish whether the Female Hormone Test best matches the customer's concern and help identify factors that may influence how hormone measurements are interpreted.

How to explain the Female Hormone Test to the customer

“This test measures six key hormones to give you a broader view of your hormone profile and reproductive health.”

Explain that the test measures FSH, LH, prolactin, testosterone, oestradiol and progesterone.

These hormones are involved in different aspects of reproductive function and menstrual-cycle regulation.

It is important to explain that hormone levels can change naturally throughout the menstrual cycle and can also be affected by hormonal contraception, HRT, pregnancy and other factors.

The test provides useful measurements and health insight, but it does not by itself diagnose the cause of symptoms.

Could another KnowYou+ test provide more relevant information?

Customer wants to understand… Test to consider
A broader profile of six female hormones Female Hormone
Symptoms mainly associated with menopause or perimenopause Menopause & Perimenopause
Persistent tiredness or low energy with blood and iron markers Fatigue & Tiredness
A broader overview across several areas of health General Health

Important to remember

A Female Hormone Test result is not a diagnosis.

Hormone measurements can vary depending on menstrual-cycle stage, age, pregnancy, medication and other physiological factors.

A result outside the expected range can have several possible explanations and should be considered alongside symptoms and relevant medical history.

Pharmacy staff should avoid diagnosing conditions such as menopause, fertility problems, PCOS, pituitary disorders or other hormone conditions from these results alone.

When testing should not delay medical assessment

  • Very heavy or unexplained vaginal bleeding
  • Severe or rapidly worsening pelvic or abdominal pain
  • Suspected pregnancy with pain, bleeding, fainting or significant dizziness
  • New or concerning breast discharge, particularly with other symptoms
  • Severe or persistent headache with visual disturbance
  • Rapidly worsening or otherwise concerning symptoms

Urgent or concerning symptoms should be referred for appropriate medical assessment rather than relying on an at-home blood test.

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KEY TAKEAWAY Female Hormone = six key hormones providing a broader view of hormone balance and reproductive health. The test measures FSH, LH, prolactin, testosterone, oestradiol and progesterone. If the customer's main concern is menopause or perimenopause, consider whether the Menopause & Perimenopause Test is better aligned with their needs.

Want more detail?

The full Pharmacist Training Manual will include additional customer cues, hormone guidance, test comparisons, common questions, sample-timing considerations and expanded referral guidance.

Training manual coming soon
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